Terms of Use
The information, data, and materials contained in the STORY Rabat website (the “Site”) are provided by STORY Rabat exclusively for non-commercial and individual use by prospective and confirmed STORY Rabat guests to inquire about or make travel reservations and related services. By accessing this Site, you agree to the terms and conditions outlined herein. If you do not agree with these terms and conditions, please refrain from using this Site. STORY Rabat reserves the right to change these terms, conditions, and the materials on the Site at any time without prior notice.
Site Information
The Site provides information related to hotels owned or managed by STORY Hospitality and its associate companies (“STORY Rabat”).
Trademark
The Site contains “STORY Rabat” trademarks and service marks, which are protected under national and international laws. These trademarks and service marks may not be reproduced or copied without the express prior written consent of STORY Rabat.
Copyright
All information, text, graphics, images, sounds, links, and software published or otherwise contained in the Site are either owned exclusively by STORY Rabat or licensed by STORY Rabat. Except as specifically provided in these terms and conditions, these materials may not be used, copied, distributed, displayed, reproduced, or transmitted in any form or by any means without the prior written approval of STORY Rabat. You may not create derivative works from any part of the Site or commercialize any information, products, or services obtained from any part of the Site without such approval.
Usage
The Site is for your personal, non-commercial use. You may download information solely for that purpose, subject to the following restrictions:
- The information should not be used for any commercial purpose or public display, performance, sale, or rental.
- No copyright or other proprietary information should be removed or copied.
- The information should not be transferred to another person.
- Software should not be interfered with in any manner.
- You must prevent any unauthorized copying or usage of the information.
- You will only use the information for lawful purposes and in accordance with these terms and conditions.
Disclaimers
You accept that all information provided on the Site or any other material accessed through the Site, including via any linked website, is general information and not in the nature of advice. All information is provided on an “as is” basis and, to the extent permitted by law, is provided without any warranty, representation, or condition of any kind. STORY Rabat does not warrant that the information or any other material accessed through the Site, including via any linked website, is reliable, accurate, or complete. STORY Rabat does not guarantee that your access to the Site will be uninterrupted, timely, or secure.
Limitation of Liability
STORY Rabat is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the information or any other material accessed through the Site. STORY Rabat may update, modify, or add to the information, including these terms and conditions, at any time without obligation to notify past, current, or prospective users of the Site.
Security
STORY Rabat does not accept responsibility for any interference or damage to your computer system that arises in connection with your use of the Site or any linked website. You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Site and is compatible with the Site.
Linked Websites
The reservations feature of the Site is provided to assist customers in determining the availability of travel-related services and products and to make legitimate reservations. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with these terms and conditions. You agree to be financially responsible for your use of the Site, including all reservations made by you or on your account.
Reservations
The Site contains details of hotel charges, room rates, and add-on packages for hotels and resorts owned or managed by STORY Rabat. Hotel reservation terms and conditions of booking are set out on the Site, and payment will be in accordance with these terms and conditions. No contract will exist between you and STORY Rabat unless STORY Rabat accepts your order by email or automated confirmation through the Site.
Security & Confidentiality
Electronic transmissions of data, including via the Internet, are public media, and any use of such media is public, not private. Information related to such use is public or the property of those collecting the information. STORY Rabat does not warrant and cannot ensure the security or confidentiality of any information transmitted to STORY Rabat. Accordingly, any information transmitted is at your own risk.
Termination of Access
If you breach any of these Conditions, your access to the Site will terminate immediately without notice. STORY Rabat may also terminate access to the Site at any time without notice. The provisions of these terms and conditions that exclude, limit, and disclaim the liability of STORY Rabat will survive any such termination.
General
STORY Rabat does not accept any liability for any failure to comply with these terms and conditions where such failure is due to circumstances beyond its reasonable control. Waivers of any rights under these terms on one occasion do not imply waivers on any other occasion. If any of these terms and conditions are invalid, unenforceable, or illegal, the remaining terms and conditions will continue in full force. You are responsible for all charges, fees, duties, taxes, and assessments arising from the use of the Site.
Governing Law
These terms and conditions are governed by the Law of Morocco.
Payment Policy
Payment policies vary per selected rate plan or offer. Please refer to the individual terms and conditions attached to each rate plan or offer. A valid credit card is required upon making a reservation. The Hotel reserves the right to verify the validity of the credit card upon booking.
Cancellation Policy
Cancellation policies vary per selected rate plan or offer. Please refer to the individual terms and conditions for each.
No-show Policy
No-show policies vary per selected rate plan or offer. However, no-show charges are applicable for rooms, taxes, and all add-on packages if any.
Privacy Policy
STORY Hospitality and its subsidiaries and affiliated companies (hereinafter referred to as “STORY Hospitality,” “us,” “we,” or “our”) are committed to respecting your privacy and complying with applicable data protection and privacy laws. You can visit www.story-rabat.com (the “Site”) without disclosing any personally identifiable information about yourself.
In accordance with Moroccan Law 06-09 on the Protection of Individuals regarding the processing of personal data, we ensure effective protection for individuals against abuses of data use that could undermine their privacy. The law also establishes a National Commission for the Protection of Personal Data (CNDP).
We have provided this Privacy Policy Statement to help you understand how we collect, use, and protect your information when you visit the Site. Please take a few moments to read the sections below and learn how we may use your personal information. This notice should be read in conjunction with the Terms and Conditions of use for the Site.
Acceptance
By using this site, you signify your agreement to the STORY Hospitality Privacy Policy. If you do not agree with this policy, please do not use this site. Your continued use of STORY Hospitality and/or its affiliates’ sites following the posting of changes to these terms will mean you accept those changes.
STORY Rabat – Code of Behavior
STORY Rabat strives to provide a professional work environment and will take all necessary steps to ensure that the work environment remains pleasant for all colleagues. All colleagues are expected to treat each other with courtesy, consideration, and professionalism.
Harassment of any kind, whether based on race, color, sex, national origin, disability, sexual orientation, age, or religion, is strictly prohibited. This policy extends to all colleagues, supervisors, vendors, guests, clients, and customers. Violations of this policy may result in disciplinary action.
Personal Data Protection
Form for Consensus to Collect, Process, and Store Personal Data by STORY Rabat and STORY Hospitality
Why We Collect, Process, and Store Your Personal Data: In the course of our business, we collect personal data (“Personal Data”) necessary for establishing and maintaining our business relationship. We collect Personal Data for the following purposes:
- Legal Compliance: To comply with the law and follow guidance and recommended best practices from police, government, judicial, and regulatory bodies. Legitimacy for processing: legal obligation.
- Reservation Management: To manage your reservation and other requested services. Legitimacy for processing: performance of a contract.
- Marketing and Communications: To inform you about discounts, offers, promotions, and loyalty programs, and to include you in our marketing lists. Legitimacy for processing: your consent.
- Quality and Marketing Profiling: To profile you for quality and marketing purposes and to perform and/or test the performance of our products, services, and internal processes, including satisfaction surveys. Legitimacy for processing: your consent.
- Administrative and Accounting Purposes: To share your Personal Data with other companies within the STORY Hospitality group. Legitimacy for processing: performance of a contract or legitimate interest.
- Marketing by Affiliated Companies: To share your Personal Data with other companies within the STORY Hospitality group for marketing purposes. Legitimacy for processing: your consent.
- Business Partnerships and Service Providers: To share your Personal Data with business partners and service providers. Legitimacy for processing: your consent.